Trust Report

Clinitalk takes the protection of data seriously and adheres to GDPR, GMC, and RCGP standards and guidance. This trust report underscores Clinitalk's dedication to maintaining the highest standards of data privacy and security, reinforcing our commitment to the protection of patients and their data.

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A doctor and patient on a video conference call

Product security

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High level encryption of data in transit & at rest

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Strong passwords are required for all accounts

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Multi factor authentication is enforced for added security

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Secure UK baed data storage at Microsoft

External certification

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Cybersecurity essentials plus certified (IASME)

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Penetration testing certified (CREST)

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ICB Assurance framework certified (BSOL)

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Sub processors are SOC2 certified and GDPR compliant

GDPR Compliance

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Explicit patient consent at every recording.

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Audio & transcript deleted within 21 days of recording or on demand.

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No data stored by audio sub processor.

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All stored transcripts are anonymised.

Data protection & Quality assurance

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A model DPIA is provided to help organisations demonstrate that their data processing is GDPR compliant. Model DPIA

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Quality assured AI feedback: Fortnightly expert QA of Clinitalk feedback ensures its alignment with best practice and training standards.

Leadership

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A British company founded by GPs.

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Our expertise: Our team consists of lead RCGP examiners, RCGP tutors, and educationalists.

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Technical experience: Our technical team has experience developing programs for secondary care and the banking sector.

Sub processors

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Assembly AI
Provides GDPR compliant audio transcription services.

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Open AI
Provides GDPR compliant analysis of anonymised data.

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No model training on sub processed data.